Returns & Exchanges
At Omakase, we strive for perfection in every order, but if you are not completely satisfied, we offer a seamless 30-day return policy for all eligible items. Our goal is to ensure your shopping experience remains as curated and stress-free as our product selection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are in unused and resellable condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
